Redsail Reliable Auto Red Dot USB Laser Cutter Engraver X700 

If to other harbours, please contact us to confirm extra shipping cost, maybe you can also get free shipping.

1. We accept Paypal.When you payment, please contact with us at first.
2. Other payment, please contact me.

• If you need any assistance on your item problem, please do not hesitate to contact us. We have a professinal technical support group for all the item sold. Our technical support will be there to assist you.
• Our email for Technical Support is sales27@bluesaildirect.com.

After receiving your item, contact us within 14 days if you are not satisfied. Should you decide to return your item, your refund will be given as either money back or item exchange (your choice). Buyer pays return shipping.

If your machine needs warranty service (within the warranty term), you will be required to pay for shipping in both directions. In many cases, we can minimize the shipping cost by offering parts replacement options. If you need a replacement machine or part sent in advance, you will be required to pay a deposit for the part and you will have 30 days to return the original part or product in new condition. To send back a machine, we require that you send it in the original packaging, so please keep all packaging materials (in good condition) for the duration of the warranty period. If the part or product is damaged in transit to us, we will be unable to fix it and you will be required to pay for shipping the damaged item back to you.

Dead on Arrival

All our items(unless specified) are assured to be brand new and carried with fully at least 12 months Warranty.
  All machines are tested before shipping, but problems in transit (shaking,vibration and so on) could result in DOA, though the probability is very small. For DOA products, please be cooperative to take photos on the damage and send to us for verifying. For confirmed tiny product faulty,on your approval,we can send you replacement parts,mostly they are free,but for those expensive parts(for example power supply), you can just return the damaged parts for swapping good ones. Buyer bear postage for returning,we pay for resending.

Q. Can the machine engraving and cutting?
  A. Yes, even on the same Job, you can do setting with different colour in the software and also can making holes.

Q. is the machine must work with computer?
  A. Must connect with computer with USB cable when you change the settings of machine. for the design files, you can transfer the file with USB memory stick to the machine, Or can download it to the machine directly with USB cable from computer.

Q. Can the machine be split so it can fit into my doors?
  A. Yes it can the legs separate from the main body of the machine.

Q. How long the laser tube is working well?
  A. Unfortunately we cannot confirm about this, it is about 3000+ hours.

Q. Do you avaliable spare parts?
  A. we can provide all of spare parts of any model we listing.

Q. I have heard the mirrors need cleaning?
  A. Yes they do but not after every job, once a week is normally enough

Q. Can I put larger materials in the machine?
  A. Yes, the machine has doors which can be opened to accommodate larger materials

Q. How about the after sell service?
  A. Free tech support for the whole life of the machine, and 24 hours telephone support. Camera of MSN support by MSN or skype online when you need.

1.Our company is a professional design and manufacturing company, which is specializing in Laser Engraver , Advertising CNC Router, CNC Woodworking Router, CNC Stone Router, and Cutting Plotter.

2.We have many excellent engineering and technical personnel good at machine tool, laser, optics, electronics, built-in system and computer software system etc, established long-term and stable cooperation with many research institutes and universities, and imported international advanced production technology and process. Supported by all this, we have launched and demand, creating the most value for customers continually.

3."Quality, Good Faith, Innovation,Service" is our enterprise spirit. We always adhere to customer demand-oriented, providing design, installation and debugging and after-sale technical support and other full services. In recently years, we have set up branches and service centers in more than 20 provinces in china. The products have been sold to China, UK, USA, Canada, India, France and more than 140 countries.Our product is becoming more and more popular with customers for high quality and super after-sale service.

Any questions, please feel free to contact with me at sales27@bluesaildirect.com